Mantech

ManTech seeks a motivated, career and customer-oriented Voice and Video Architect to join our team in Fort Bragg, NC. 
 

Responsibilities include but are not limited to:

• Designs, implements, and maintains complex voice and video communication solutions, ensuring seamless and effective organizational communication.

• Possesses in-depth knowledge of VoIP, video conferencing, unified communications platforms, and network infrastructure.

• Provides technical leadership, develops communication strategies, and integrates voice and video solutions into the overall communications environment.

• Designs and engineers scalable, reliable, and secure voice and video solutions to meet business requirements, and develops architectural diagrams and technical specifications.

• Evaluates and recommends new technologies, leads implementation and deployment of new systems, and collaborates with other IT staff for seamless integration.

• Monitors system performance, analyzes usage, implements security measures, and provides expert technical support.

• Develops knowledge base articles, conducts root cause analysis for incidents, takes direction from the DoDIN Operations Lead, and provides guidance to subordinate team members.

Minimum Qualifications:

• BA/BS in Computer Science, Information Technology, Business Administration, or a related field or 4 years of additional experience in lieu of degree.

• 12+ years of relevant Voice and Video Architect experience.

• Expertise in configuring and troubleshooting various voice and video equipment, including IP phones, video conferencing endpoints, gateways, and call control systems.

• Strong understanding of network infrastructure, including LAN/WAN, QoS, and security protocols.

• In-depth knowledge of voice and video communication technologies, protocols, and standards (e.g., VoIP, SIP, H.323, WebRTC). Extensive experience with VoIP systems, video conferencing platforms, and unified communications solutions

• 8570 IASAE certification.

Preferred Qualifications:

• Master’s degree in Computer Science, Telecommunications, or a related field.

• Knowledge of emerging voice and video technologies (e.g., cloud-based solutions, AI-powered video analytics). Experience with network automation and orchestration for voice and video systems.

• Cisco Certified Network Professional (CCNP), Collaboration Avaya Certified Expert (ACE), Unified Communications, Microsoft Certified Teams Administrator‒Associate.

• Experience at a DoD Combatant Command (e.g., SOUTHCOM, NORTHCOM, CENTCOM, CYBERCOM, INDOPACOM, EUCOM, AFRICOM, STRATCOM, TRANSCOM, SOCOM, SPACECOM) or a component is desired.

• Working knowledge of technologies such as Land Mobile Radio, Satcom, Cabling and site surveys, inside and outside Plant and Point to Point.

Clearance Requirements:

• Must have an active/current Secret security clearance.

Physical Requirements:

• Must be able to be in a stationary position more than 50% of the time 

• Must be able to communicate, converse, and exchange information with peers and senior personnel 

• Constantly operates a computer and other office productivity machinery, such as a computer 

• The person in this position frequently communicates with co-workers, management, and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations 

• The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc