Description & Requirements
ManTech seeks a motivated, career and customer-oriented Training Specialist to join our team in Arlington, VA.
Responsibilities include, but are not limited to:
Provide standards, services, and guidance on training programs to enable government agency personnel to use information technologies and systems more productively. Services include the development, delivery, and/or coordination of training courses and materials that address specific agency needs.
Conduct Peer and Design review of training material for accuracy.
Analyze existing training materials and make recommendations to update training processes to satisfy customer objectives.
Coordinate training activities and scheduling according to training program.
Ensure all training and student materials are clear, concise, instructionally sound, and directly support learning objectives; ensure materials are 508 compliant.
Train personnel by conducting formal classroom courses and workshops.
Work on all the assigned duties by the management.
Minimum Qualifications:
Bachelor’s degree in business, Education, Information Technology OR Information technology certifications (MS-MCT, CompTIA CTT+, SAFe, etc.).
5 years of experience in Information Technology.
Must be able to travel up to 25% domestic and internationally.
Excellent written and verbal communication skills.
Knowledge of Instructional Systems Design.
Demonstrated initiative, sound judgment, effective decision-making.
Experience in Customer Service.
Preferred Qualifications:
Experience with Agile development methodologies preferred.
Experience with multimedia development tools (Adobe Captivate, Articulate, Camtasia, etc.) preferred.
Experience with webinar software (Webex, MS Teams, Zoom, etc.) preferred.
Experience with applications such as ServiceNow and Salesforce preferred.
Prior technical training experience preferred.
Clearance Requirements:
Must be a U.S. Citizen and be able to obtain and maintain a Secret clearance prior to starting this position.
A current/active Secret clearance is strongly preferred.
Physical Requirements:
Must be able to remain in stationary position for up to 50% of the time.
Must be able to deliver clear and effective communication both verbally and non-verbally to deliver updates; briefings; or interface with co-workers; leadership as well as customer.
Must be able to work in an office environment and be able to freely move within this space to utilize office equipment as well as interface with co-workers and customer.
Must be able to effectively use IT peripherals such as laptop, desktop, printer, fax machine, etc.
Must be able to deliver presentations as needed.
Must be able to review; decipher and understand program manuals; IT service requests; work orders; etc.