Mantech

ManTech seeks a motivated, career and customer-oriented Training Specialist to join our team in Arlington, VA.

Responsibilities include, but are not limited to:

• Provide standards, services, and guidance on training programs to enable government agency personnel to use information technologies and systems more productively. Services include the development, delivery, and/or coordination of training courses and materials that address specific agency needs.

• Conduct Peer and Design review of training material for accuracy.

• Analyze existing training materials and make recommendations to update training processes to satisfy customer objectives.

• Coordinate training activities and scheduling according to training program.

• Ensure all training and student materials are clear, concise, instructionally sound, and directly support learning objectives; ensure materials are 508 compliant.

• Train personnel by conducting formal classroom courses and workshops.

• Work on all the assigned duties by the management.

Minimum Qualifications:

• Bachelor’s degree in business, Education, Information Technology OR Information technology certifications (MS-MCT, CompTIA CTT+, SAFe, etc.).

• 5 years of experience in Information Technology.

• Must be able to travel up to 25% domestic and internationally.

• Excellent written and verbal communication skills.

• Knowledge of Instructional Systems Design.

• Demonstrated initiative, sound judgment, effective decision-making.

• Experience in Customer Service.

Preferred Qualifications:

• Experience with Agile development methodologies preferred.

• Experience with multimedia development tools (Adobe Captivate, Articulate, Camtasia, etc.) preferred.

• Experience with webinar software (Webex, MS Teams, Zoom, etc.) preferred.

• Experience with applications such as ServiceNow and Salesforce preferred.

• Prior technical training experience preferred.

Clearance Requirements:

• Must be a U.S. Citizen and be able to obtain and maintain a Secret clearance prior to starting this position.

• A current/active Secret clearance is strongly preferred.

Physical Requirements:

• Must be able to remain in stationary position for up to 50% of the time.

• Must be able to deliver clear and effective communication both verbally and non-verbally to deliver updates; briefings; or interface with co-workers; leadership as well as customer.

• Must be able to work in an office environment and be able to freely move within this space to utilize office equipment as well as interface with co-workers and customer.

• Must be able to effectively use IT peripherals such as laptop, desktop, printer, fax machine, etc.

• Must be able to deliver presentations as needed.

• Must be able to review; decipher and understand program manuals; IT service requests; work orders; etc.