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General information

Requisition #
R56320
Locations
USA-MD-Fort Meade
Posting Date
11/12/2024
Security Clearance Required
TS/SCI w/ Poly
Remote Type
Onsite
Time Type
Full time

Description & Requirements

ManTech is currently looking for System Administrators with ServiceNow (SNOW) experience to join our team in the Ft. Meade, MD area. In this role, you will provide support for implementation, troubleshooting and maintenance of IT systems as well as manage IT system infrastructure and any processes related to these systems.

Responsibilities include, but are not limited to:

  • Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.

  • Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.

  • Provide support for the escalation and communication of status to agency management and internal customers.

  • Provide support for the dispatch system and hardware problems and remains involved in the resolution process.

  • Configure and manage Linux and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.

  • Provide assistance with the development of custom code for unique requirements associated with the project and will be responsible for the administering the SNOW environment to add/delete users

Minimum Qualifications:

  • Bachelor’s Degree in a technical discipline or 4 years of additional related experience may be substituted for a degree

  • 7+ years of related experience

  • Experience with Linux systems

  • Experience with VMWare

  • Experience with Implementation and management of a SNOW installation on an enclave and support development of SNOW workflows in support of specific mission functions.

Preferred Qualifications:

  • 10+ years of related experience

Clearance Requirements:

  • Must have current/active TS/SCI with Polygraph

Physical Requirements:

  • The person in this position must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations.


The projected compensation range for this position is $157,900.00-$263,200.00. There are differentiating factors that can impact a final salary/hourly rate, including, but not limited to, Contract Wage Determination, relevant work experience, skills and competencies that align to the specified role, geographic location (For Remote Opportunities), education and certifications as well as Federal Government Contract Labor categories.  In addition, ManTech invests in it’s employees beyond just compensation.  ManTech’s benefits offerings include, dependent upon position, Health Insurance, Life Insurance, Paid Time Off, Holiday Pay, Short Term and Long Term Disability, Retirement and Savings, Learning and Development opportunities, wellness programs as well as other optional benefit elections.

ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are a qualified individual with a disability and require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please email us at careers@mantech.com and provide your name and contact information.