Description & Requirements
MANTECH seeks a motivated, career and customer-oriented Senior Change Specialist to join our team in Doral, FL.
Responsibilities include but are not limited to:
Leads enterprise change and provides strategic leadership and expert guidance for planning, assessing, authorizing, and overseeing the implementation of complex, enterprise-wide changes.
Responsible for the strategic direction and continuous improvement of the Change Management Program, adhering to ITIL-informed best practices and minimizing risk.
Leads the Change Advisory Board (CAB), overseeing high-risk change initiatives and mentoring junior team members.
Develops and refines strategic change policies, procedures, and tools, focusing on comprehensive risk assessment and data-driven optimization.
Serves as a key strategic liaison between technical teams, business stakeholders, and executive leadership, championing integration with other ITSM processes.
Minimum Qualifications:
BA/BS diploma or 4 additional years of experience may be exchanged in lieu of a degree
9+ years of relevant experience with 5+ years of position relevant experience.
5+ years of progressive experience in IT service management, with a significant focus on change management, demonstrating a proven track record of successfully managing complex enterprise-level changes.
Must have a strong understanding of ITIL 4 principles and advanced change management practices with extensive experience with enterprise-level change management tools and platforms is required.
Demonstrated experience in leading and facilitating Change Advisory Board (CAB) meetings and managing high-risk changes is critical.
Desired Qualifications:
Experience in automating change management processes and integrating change management with DevOps or agile-informed methodologies is a significant advantage.
Experience in project management, particularly with methodologies like PMP.
Familiarity with cloud infrastructure, cybersecurity principles, and advanced analytics for change performance monitoring.
Experience at a DoD Combatant Command (e.g., SOUTHCOM, NORTHCOM, CENTCOM, CYBERCOM, INDOPACOM, EUCOM, AFRICOM, STRATCOM, TRANSCOM, SOCOM, SPACECOM) or a component is desired.
Clearance Requirements:
Must have a current/active Secret clearance.
Physical Requirements:
Must be able to remain in a stationary position 50%.
Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.
The person in this position frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
MANTECH International Corporation considers all qualified applicants for employment without regard to disability or veteran status or any other status protected under any federal, state, or local law or regulation.
If you need a reasonable accommodation to apply for a position with MANTECH, please email us at careers@mantech.com and provide your name and contact information.