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General information

Requisition #
R59114
Locations
USA-TX-San Antonio
Posting Date
03/11/2025
Security Clearance Required
TS/SCI w/ Poly
Remote Type
Onsite
Time Type
Full time

Description & Requirements

Unlock the secrets of intelligence with ManTech! Join a dynamic team at the forefront of national security, providing advanced solutions to government intelligence agencies. Since 1968, we’ve been solving the toughest challenges with groundbreaking tech. Explore thrilling projects in Digital Transformation, Cybersecurity, IT, Data Analytics and Software Development. Elevate your career and make a difference. Your adventure begins now—unleash your potential with ManTech!

ManTech seeks a motivated, career and customer-oriented Operations Center Support Technician to join our team in San Antonio, Texas. This is a 24x7 watch-floor position with rotating shifts that can vary between 10-12 hours. Ability to support rotational schedule to include day, mid and night shifts is a requirement.

Responsibilities include, but are not limited to:

  • Review, assign, reconcile and support the transfer of data throughout their lifecycle.

  • Provide technical assistance and telephonic support for monitoring to Intel Customers.

  • Help provide support for Workflow Management services

  • Communicates with technicians to determine task assignments

  • Coordinates with Site Leads and Regional Managers on ticket prioritization and assignments

  • Follows up with other work centers to ensure task completion and task assignment

  • Monitor and support ticket workflows

Basic Qualifications:

  • Bachelor’s degree in a technical discipline from an accredited college or university. Five (5) years of additional related experience may be substituted for a degree. 

  • 2-5 years of IT experience.

  • Ability to support rotating work schedule as necessary for 24x7 operational support.

Preferred Qualifications:

  • 5-10 years' of related experience. 

  • IAT Level II certification.

Clearance Requirements:

  • Must have a current/active Top Secret/SCI with Polygraph

Physical Requirements:

  • The person in this position must be able to remain in a stationary position 50% of the time.

  • Occasionally move about inside the office to collaborate with other leaders/teams, use standard office automation equipment, and virtual communication.

6.26.BP.SH.AB.AL.23


ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are a qualified individual with a disability and require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please email us at careers@mantech.com and provide your name and contact information.