Mantech

Become an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first. At ManTech International, you’ll help protect our national security while working on innovative projects that offer opportunities for advancement.

Currently, ManTech is seeking a motivated, career and customer-oriented Network Operations Program Manager to join our team supporting a large U. S. Government program within the National Capitol Region.
 

Responsibilities include, but are not limited to:

• Lead and supervise the overall delivery of service support to the government’s enterprise network management and operations.
• Direct the practice of monitoring and controlling of project performance, to include metrics reporting, trends analysis, and project reporting to Government customers, ManTech leadership, and project/portfolio stakeholders.
• Oversee staffing management, including recruiting, hiring, training, retention, assignments, and ensuring labor qualification and security clearance requirements are met.
• Oversee and coordinate deliverables submissions to Government customer.
• Prioritize required tasks based on issues identified by the Government as most important and need to get done first.
• Instill a sense of urgency and communicate urgency those under his/her leadership.
• Assist the customer in strategic planning to include, but not limited to staff allocation needs, contingency planning and continuity of operations, budget forecasts and projections, planned costs to actual and verification of invoices prior to submission.
• Publish a monthly PMO Online Newsletter to the respective customer communities highlighting successes, lessons learned, and upcoming events.
• Participate in a Weekly Status meeting with senior management to discuss outstanding action items, accomplishments, open issues, recommended solutions, and other specific project related items.
• Provide task order highlights to the customer, as they occur, that depict major accomplishments, e.g., reaching a high level of customer satisfaction.
• Act as a single point of contact to the customer.
• Lead project initiation, planning, execution, monitoring and controlling, and closeout for projects according to PMI PMBOK® best practices.
• Assist with planning, scheduling, tracking, and reporting of operations work activities and change requests, including providing customer Task Managers with consolidated views of teamwork activities.
• Assist customer Task Managers with conducting technical meetings, including, but not limited to, scheduling meetings, distributing meeting agendas, recording, and distributing meeting minutes, facilitating meetings, and tracking action items, issues, and decisions.
• Assist customers with data entry of assets into the asset portfolio management system.
• Demonstrated initiative, sound judgment, effective decision-making, leadership, strong work ethic, teamwork, and competent writing and oral communication skills
• Ensure quality products and services are delivered timely and accurately
• Listen and respond with clarity under pressure.
• Coach and provide feedback to reinforce learning, building on strengths while developing skills.

Basic Qualifications:

• A bachelor’s degree in business, information technology or equivalent discipline
• A minimum (12) twelve years of IT experience -preferably in network, infrastructure services and support.
• A minimum of (5) years experience as a Program Manager
• Experience with developing and implementing continuous improvement initiatives
• Strong organizational, planning, and management skills
• Possess excellent communication skills and thought leadership
• Strong presentation skills and excellent oral communication skills
• Possess excellent verbal and written communication skills, phone etiquette, keyboarding skills, data entry skills, people skills, customer focused and service oriented, professionalism and attentive to details.
• Strong writing skills and the ability to distill knowledge and skills into visuals and other guidance for students
• Position requires agility and ability to adapt to an ever-changing environment
• Leadership in managing multiple projects that require collaboration with remote teams of SMEs and Technical staff

Preferred Qualifications:

• A Project Management Professional (PMP) certification

Clearance Requirements:

• Must be a U.S. citizen
• Must hold an active Top-Secret clearance
• Must be able to obtain and maintain customer suitability

Physical Requirements:

• Must be able to be in a stationary position more than 50% of the time 
• Must be able to communicate, converse, and exchange information with peers and senior personnel 
• Constantly operates a computer and other office productivity machinery, such as a computer 
• The person in this position frequently communicates with co-workers, management, and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations 
• The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.