Description & Requirements
Become an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first. At ManTech International, you’ll help protect our national security while working on innovative projects that offer opportunities for advancement.
Currently, ManTech is seeking a motivated, career and customer-oriented Infrastructure Support Manager to join our team in the Chantilly, VA area. The Infrastructure Support Manager is responsible for the overall management and operation of the IT infrastructure, ensuring the reliable and efficient CA/CST operation of systems and services across multiple geographic locations outside the responsibility of Diplomatic Technology.
Responsibilities include but are not limited to:
- Lead a team of system architects engineers and administrators creating and sustaining operational hardware and software platforms.
- Oversee the daily operations of the IT infrastructure, including monitoring, maintenance, and troubleshooting.
- Manage and develop infrastructure support teams, providing training, coaching, and performance feedback.
- Ensure the infrastructure meets defined service levels and complies with government regulations and policies.
- Optimize, standardize, and improve infrastructure solutions, including migration to cloud environments.
- Collaborate with other IT teams to ensure seamless service delivery.
- Analyze infrastructure performance metrics to identify trends and opportunities for improvement.
- Drive continuous improvement initiatives to enhance infrastructure reliability and efficiency.
Basic Qualifications:
- A Project Management Professional (PMP) certification
- Intermediate Level ITIL v4 certification
- A bachelor's degree
- A minimum of (7) seven years of experience managing IT infrastructure operations in a geographically dispersed environment
- Strong understanding of IT infrastructure hardware, software, and networking technologies
- Excellent problem-solving and troubleshooting skills.
- Strong leadership and interpersonal skills
- Ability to manage multiple projects simultaneously.
Preferred Qualifications:
- Microsoft Certified Professional (MCP) or equivalent
- Cisco Certified Network Associate (CCNA) Data Center
- Dell EMC Storage Administration Specialist
- NetApp Certified Data Administrator, ONTAP
- Oracle Certified Professional (OCP)
- Linux+ CompTIA or CompTIA Server+
- Experience migrating data centers to the cloud.
- Experience with design, installation, and troubleshooting of legacy and new applications.
- Experience in a client/server environment.
- Experience with Windows and Linux based systems.
- Experience with Agile methodologies.
Clearance Requirements:
- Must be a U.S. citizen
- Must hold a current Top-Secret clearance
Physical Requirements:
- Must be able to be in a stationary position more than 50% of the time
- Must be able to communicate, converse, and exchange information with peers and senior personnel
- Constantly operates a computer and other office productivity machinery, such as a computer
- The person in this position frequently communicates with co-workers, management, and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations
- The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.