Description & Requirements
ManTech seeks a motivated, career and customer-oriented Field Engineer to join our team in Reston, VA. This is an onsite position.
The Field Engineer will travel worldwide to deploy, configure, upgrade, troubleshoot, and maintain systems, train technical support personnel to perform maintenance on those systems, and remotely support system troubleshooting and maintenance when not traveling.
Responsibilities include but are not limited to:
Traveling worldwide to install and configure new systems as well as upgrade, maintain, and recap existing systems, including all system and network infrastructure and peripherals and working with network management personnel on integration issues to maximize system performance
Training in-country technical support personnel to perform Tier 0-1 troubleshooting and maintenance on deployed systems, both in-country and remotely
Communicating with in-country personnel remotely, while not traveling, to troubleshoot and resolve Tier 2-4 issues and documenting issues and resolutions appropriately
Supporting and improving the processes and procedures needed to provide real-time technical support for deployed systems and teams
Working with engineering teammates to resolve reported problems and interfacing with third party vendors for monitoring, troubleshooting, tracking, and resolving issues
Working with quality assurance/testing personnel to define acceptance criteria for each release cycle and testing systems as needed
International travel up to 50% of the time.
Basic Qualifications:
1+ years of experience with Linux administration experience with Red Hat Enterprise Linux (RHEL) 9+ and Bash
1+ years of experience with Network administration experience, including DNS, routing, and firewall configuration
1+ years of experience with Experience with general systems administration enabling tools such as Jira, Git, and Gradle/Maven
Preferred Qualifications:
Infrastructure administration experience, including technologies such as MongoDB, PostgreSQL, Consul, Vault, Nomad or similar technologies
Cloud administration and remote management experience
Prior experience installing and maintaining complex systems deployed worldwide
Clearance Requirements:
Must have an active/current Top Secret security clearance.
Physical Requirements:
Must be able to be in a stationary position more than 50% of the time
Must be able to communicate, converse, and exchange information with peers and senior personnel
Constantly operates a computer and other office productivity machinery, such as a computer
The person in this position frequently communicates with co-workers, management, and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations
The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.