Mantech

ManTech seeks a motivated, career and customer-oriented Principal Exchange Engineer to join our team in Chantilly, VA. The position is onsite.

Responsibilities include but are not limited to:

• Responsible for the installation, configuration, maintenance, operations, troubleshooting, and optimizing of Microsoft Exchange server infrastructure.

• Monitor, document, and report on system utilization and capacity

• Resolve escalated email routing, connectivity, permissions, and filtering support issues

• Document processes and procedures and train others

• Monitor backups and perform periodic test restores

• Performs break/fix troubleshooting, server/software updates and feature enhancements to MS Exchange and Exchange servers, as well as general IT Windows infrastructure.

• Designs, develops, tests, debugs and implements Exchange related components, software tools and utilities

• Ensures that system improvements and patches are successfully implemented and monitored to increase efficiency

• Generates systems software engineering policies, standards and procedures

• Requires specialized Exchange expertise and general knowledge of related areas

• Solves complex problems; takes a broad perspective to identify innovative solutions

• Works independently, with guidance in only the most complex situations

• May lead functional teams or projects

Minimum Qualifications:

• Bachelor’s degree and 7+ years of relevant Microsoft Exchange experience. Additional 4 years of experience can be substituted in lieu of a degree

• Expert-level knowledge of Microsoft Exchange Server technologies, including on-premise

• Deep understanding of Active Directory, DNS, and DHCP

• Experience with Exchange server upgrades, migrations, and deployments

• Strong troubleshooting and problem-solving skills

• Knowledge of email security technologies, such as email content filtering

• CASP+ certification within 6 months of hire

• DoD 8570 Computing Environment certification within 6 months of hire

Preferred Qualifications:

• One of the following certifications is desired:  MCSE - Microsoft Certified System Engineer, MCSE - Microsoft Certified Solutions Expert, MCSA - Microsoft Certified Solutions Associate, MCITP - Microsoft Certified Information Technology Professional, VMware VCP - VMware Certified Professional, CCNA - Cisco Certified Network Administrator

• ITIL Foundations or later certification highly desired

• Experience using a Service Desk ticketing system, such as TrackIT or ServiceNow

• Previous customer service experience strongly desired

Clearance Requirements:

• US Citizenship required and active TS clearance adjudicated within the last 6 years.

• Candidate must be open to Poly if selected by the customer

Physical Requirements:

• Must be able to remain in a stationary position 50%.

• Frequently communicates with co-workers, management, and customers, which may involve delivering presentations; must be able to exchange accurate information in these situations.