Description & Requirements
Become an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first. At ManTech International, you’ll help protect our national security while working on innovative projects that offer opportunities for advancement.
Currently, ManTech is seeking an experience and passionate, career and customer-oriented End User Device/Network Technician to join our team at an OCONUS location. The successful candidate will be responsible for installing and troubleshooting all desktop devices to include desktop VTCs and associated equipment, such as MFDs, laptops, and conference rooms. What separates you from other candidates is a demonstration of networking experience, teaming skills, customer interaction, a strong sense of urgency, and a willingness to learn new technologies The responsibilities include but are not limited to the following.
Responsibilities include but are not limited to:
- Provides installation/troubleshooting support to VOIP phones, Teleconferencing equipment, AVMM/conference rooms, printers, desktop computers, other hardware devices as requested, and completes associated cabling work.
- Travel required to support Regional objectives.
- Supports refresh, modernization, projects, and STO activities as required.
- Travels to support other locations within the area as needed.
- Follows proper processes of equipment classification and sanitization.
- Conducts equipment surveys, inventories, completes database updates, and assists with logistical services for associated equipment.
Basic Qualifications:
- Technical Bachelor’s Degree, and 7 years of hands-on experience in IT hardware support, Associate’s Degree with 9 years of experience in IT hardware support, or High School Diploma/GED with 11 years of experience in IT hardware support.
- Possess an IAT level II baseline certification as defined by DoD 8570.01-M such as Security +
- Experience in installation/troubleshooting of end user devices such as VOIP phones, Teleconferencing equipment, AVMM/conference rooms, printers, desktop computers, other hardware devices and completion of associated cabling work.
- Customer facing experience
Preferred Qualifications:
- Experience supporting CAN networking requirements.
- Experience with a ticketing system.
- Quality cabling skills in installation, splicing, and fabrication.
Clearance Requirements:
- Must have a current/active TS/SCI w/ Polygraph